Privacy Policy

Last updated: March 2026

This policy applies to web browsing, download guides and documentation provided by v2ray-help.com. V2Ray Help Center is a static content site. We do not offer account registration or require visitors to provide an email address. Data processing by clients and subscription services is outside the scope of this website.

1. Visit Data and Collection

When you visit a page, your browser sends the information needed to fulfill the request. Our servers and network delivery providers may log IP addresses, request times, page paths, response codes, browser types and referring pages. These logs support page delivery, troubleshooting and site security; they do not mean we access files on your device.

We do not use this website to ask for subscription URLs, server configurations, proxy passwords or client logs. Reading a guide does not give us access to the server list in your client. Do not include credentials in query parameters on links to this site: request URLs may be recorded in server logs or passed along as referrer information when you follow a link.

2. Analytics and How We Use Data

We use analytics to understand page views, referral sources, device categories and use of download links. Analytics may include page views and platform-selection events. This information helps us make documentation easier to find, identify broken links and improve site structure. It is not used to inspect proxy traffic or analyze client connection data.

Analytics scripts and server logs are separate data-processing mechanisms. Blocking analytics scripts may not prevent the server from creating essential request logs. Data should be limited to the purposes described above, and logs should not be kept indefinitely: they should be deleted or aggregated once operational, security or analytics needs have been met. Records that must be retained by law are handled as required by applicable rules.

3. Cookies and Local Storage

Depending on the analytics setup, cookies may be used to distinguish sessions or identify repeat visits. Local storage and session storage may save interface preferences, and page anchors may restore your position in a tab. Check your browser's site data to see what is stored. Subscription credentials should never be stored as interface preferences.

You can view, restrict or clear cookies and other site data in your browser's site settings, or use its privacy features to limit analytics scripts. Clearing data may reset preferences and make analytics incomplete; static guides will still be available. Browser settings do not automatically delete server logs that have already been created.

4. Download Sources and Third-Party Services

The download page provides platform-specific links to client releases. Version information is retrieved through a same-origin endpoint, and download requests are routed through our download service to the relevant release source. File delivery may involve external storage or distribution services, which may receive the IP address, request time and file path needed to fulfill the request.

Third-party pages, file distribution services and installed clients each have their own privacy policies; this policy does not replace them. Before installing software, granting system permissions or importing a subscription, review the relevant release notes and terms of service. Visitors choose and manage their own subscriptions; we do not store or sync subscription content on their behalf.

5. Policy Updates and Questions

If our analytics methods, data uses or download delivery process change, we will update the relevant terms on this page and revise the date above. If we add new data types or materially change how data is used, we should provide relevant information at the feature entry point. Where consent is required, we will obtain it as required by applicable rules before proceeding.

We do not have account information available for online export or deletion. For help with clearing browser data, download redirects or other issues, see Frequently Asked Questions or the Setup Guide. These pages provide help; they are not personal data request forms. Do not include private information in link parameters.